Privacy Policy

Last Updated: March 6, 2026

LOADLESS ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Account Information: Name, email address, password (encrypted).

Usage Data: Loadless Score responses, product usage analytics, feature interactions.

Payment Information: Processed securely by Stripe. We do not store credit card details.

Technical Data: IP address, browser type, device information, cookies for site functionality.

2. How We Use Your Information

• Deliver and improve LOADLESS products and services
• Send transactional emails (purchase confirmations, account updates)
• Send marketing emails (if you've opted in—unsubscribe anytime)
• Analyze usage patterns to improve user experience
• Provide customer support

3. Data Sharing

We do not sell your personal information. We share data only with:

• Service Providers: Stripe (payments), ConvertKit (email), Cloudflare (hosting), analytics tools
• Legal Requirements: If required by law or to protect our rights

4. Your Rights

• Access: Request a copy of your data at any time
• Deletion: Request full account and data deletion
• Correction: Update inaccurate information
• Opt-Out: Unsubscribe from marketing emails (one click)

Contact us at hello@liveloadless.com to exercise these rights.

5. Data Security

We use industry-standard encryption, secure servers, and regular security audits. However, no method of transmission is 100% secure. Use strong passwords and enable two-factor authentication when available.

6. Cookies

We use cookies to remember your preferences, analyze site traffic, and improve functionality. You can disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. Review their policies before sharing information.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of LOADLESS constitutes acceptance of changes.

9. Contact Us

Questions about this Privacy Policy? Email us at hello@liveloadless.com.